Six brilliant things social businesses and brands do

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Image: an excerpt from Strories, Numbers & Conversations. 

So, this week my company, Brilliant Noise, published its first paper: Stories, Numbers & Conversations: Nokia’s principles for social media.

It may sound strange to say about a strategy paper, but it was a labour of love, and Endless Studios did a great job on making it look beautiful too.

During our work with Nokia, we had the opportunity to revisit some of our favourite case studies of businesses that were using social media, as well as taking a look at some new ones. (more…)

Book review: Culture Shock, by Will McInnnes

 

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Disclaimer: I know Will. We work in the same town, in the same line of business and have evolved our approaches in parallel, you might say. We’re different in our views – but it is fair to say we share many values and models for understanding the world.

That said, he wouldn’t want me to be anything but honest…

So, who should read Culture Shock? (more…)