Public notebook

This week’s reading list

This post is a little experiment – a personal review of the electronic tracks left my my reading – Diigo bookmarks, Kindle highlights and notes, tweets and maybe some posts (variously on Brilliant Noise and here)….

Back to work this week, and my reading switched from lots of books and a mix of topics about fiction to more business and marketing related topics. Here’s a selection of things that held my attention (and continue to do so)…

Reading’s online evolution: Flipboard 2.0: With Google Reader’s scheduled end, the new version of the hugely popular reading app Flipboard seems to take on even more significance. I’m taken with the idea of creating little “magazines” of content and being able to publish them. Really looking forward to playing with that some more…

Ecommerce – the next generation: A post from Jeff Jordan at venture capitalists Andreesen Horowitz gives a valuable summary of how “eccommerce 2.0” is taking shape, due to “a renaissance in innovation among e-commerce players”. Jordan talks us through some of the trends he sees and gives a load of links to examples.

Banned words – the good: My colleague Todd Jordan pointed me to the Washington Post Outlook’s list of things they should avoid in their copy. “Critics say” and “observers” are two I would like banned from all news organisations. I really enjoyed the brief explanations for why some words were banned, e.g. “Little-noticed (that just means the writer hadn’t noticed it)” and “Paradigm shift (in journalism, all paradigms are shifting)”.

Banned words – the bad?: Slightly uncomfortable to read about Google’s lobbying the Swedish Council of Langauge to have the word “ogooglebar” (translation: un-Googleable) removed from its list of new words. Shame – it’s a useful word, and removing it from a list somewhere is pointless, since it merely reflects that people are using that word in common language. A micro-gramme of weight added to the side of the argument that Google is becoming a corporate that throws its weight around in unattractive ways, perhaps? In other news, the killing of Google Reader seems to have created a lot of negativity toward the company among bloggers – I’m feeling pretty sulky about it myself.

Mullet media: I’m going through a phase of miled obsession with the strategy and the mechanics behind the attention black hole that is Buzzfeed. Reporting on its founder Jonah Perretti’s visit the to the UK, Press Gazette reminded me of its “mullet strategy”, named for the haircut that was “business at the front, party roudn the back”. If that nugget of strategy doesn’t stick in your memory, this slide from Perretti’s presentation couple of years ago will:



Big data – top book recommendation: I already mentioned on my blog this week, but I’ve been reading Big Data: A Revolution That Will Transform How We Live, Work and Think. It’s a practical, nonsense-repellant work that is really helping me get my head around the idea of big data. I continue to recommend it highly…

Tells Lies for Fun and Profit: I’ve returned to Lawrence Block’s book again after mentioning it recently on this blog. It’s a great work about writing – helpful to the aspirant fiction author in me, but also just to the everyday writer that I am by trade. One line – typically Block – that I highlighted this time round appealed to my protestant cultural DNA:

Mencken defined Puritanism as the haunting fear that someone somewhere may be happy, and I don’t think he’d mind our amending the definition to include the fear that someone somewhere may be doing what comes naturally.

Puritanism isn’t limited to religious sects – the same kill-joy spirit still finds its way into our culture in all sorts of ways. Fight it! Especially when you notice it in yourself…

Gaimanism: Lastly, fiction. Taking a break from my fiction diet of detective thrillers, I decided to try and understand what all the fuss about Neil Gaiman is for a second or third time – I’ve not managed to stick with it before. Gaiman’s amazingly popular and I really love what he has to say about writing, but I’ve had a blind spot about his books. So, I’ve settled into reading one of his novels, American Gods. It’s early days, but it’s pulling me into its weirdness nicely…

A note on affiliate links: I’m being more consistent about linking to Amazon using my affiliate links for books these days. Traffic to this blog is modest, but I thought I’d go on the record to let you know that any pennies I make from people clicking through them will just go on more books and I will generally tell you all about them here once I have read them…




Brilliant Noise

Meanwhile, at Brilliant Noise…



Some posts I’ve put on the Brilliant Noise blog, I should really point to from here too…

Content-led marketing: Notes on the brilliant Jon Munro’s presentation at the Cool Content Cornwall conferences (a little of shiver of delight for admirers of the alliterative arts there). Jon borrowed the Integrated Earned Media model Brilliant Noise uses, made it content-specific and put paid media literally in its place.

More Brilliant Noise people: We’ve been joined in the past month or so by Uswitch content suupremo, Lauren Pope, music marketing maven Todd Jordan and iCrossing’s former Client Services Director, Richard Ablett – a good friend and former colleague who I’ve worked with on fun clients like Coca-Cola before.

There is a formidable team growing at the Brilliant Noise HQ, I’m telling you. Next week we’re being joined by genius-about-town Ross Breadmore. Looking forward to that a lot. But more on that in another blog post soon…

By the way, the image above is a brass name plate that our perfectionist printer pals at Generation Press made for us… highly recommend checking out GP’s work for the V&A, Rapha and others…


Public notebook


“Big data” as a term reminds me of “social media” a few years ago. It is in danger – through mis-use and over-use – of losing its currency before many people fully understand its significance. And it is very, very significant indeed.

One of the books I’m reading – at a rapid pace which is testament to its usefulness – is Big Data: A Revolution that will transform how we live, work and think, by The Economist’s data editor, Kenneth Cukier and Viktor Mayer-Schonberger, of the Oxford Internet Institute.

One of the problems with the term “big data” is that it is doing too many jobs. Cukier and Mayer-Schonberger offer us a provisional term for the revolution in data that we are living through:

There’s no good term to describe what’s taking place now, but one that helps frame the changes is datafication, a concept that we introduce in Chapter Five. It refers to taking information about all things under the sun—including ones we never used to think of as information at all, such as a person’s location, the vibrations of an engine, or the stress on a bridge—and transforming it into a data format to make it quantified.

Awkward as it is, “datafication” works for me as a description (possibly simply because it isn’t “big data”).

And the definition of big data? Try these:

There is no rigorous definition of big data. Initially the idea was that the volume of information had grown so large that the quantity being examined no longer fit into the memory that computers use for processing, so engineers needed to revamp the tools they used for analyzing it all. That is the origin of new processing technologies like Google’s MapReduce and its open-source equivalent, Hadoop, which came out of Yahoo. These let one manage far larger quantities of data than before, and the data—importantly—need not be placed in tidy rows or classic database tables. Other data-crunching technologies that dispense with the rigid hierarchies and homogeneity of yore are also on the horizon.


big data refers to things one can do at a large scale that cannot be done at a smaller one, to extract new insights or create new forms of value, in ways that change markets, organizations, the relationship between citizens and governments, and more.

Before you get too cynical, before your cortex starts rejecting any conversation, content or plan that includes “big data”, I urge you to read this book. It’s a great primer on the issues and opportunities that the era of big data presents us with.

It also quickly introduces some key concepts that are incredibly powerful – about the messiness of data, the switch from causes to correlation and other ideas. It has my brain fizzing in the same way that The Origin of Wealth and Linked did a few years ago about networks and complexity.

Public notebook

Reading about writing

A little more about learning from experts

One thing I have been reading a lot about recent is writing. I love reading authors insights about their work.

I’m a writer by trade and instinct: a commercial, non-fiction, corporate communicator, yes – but a writer still. I dream of writing art, of fiction – and I may get round to getting more of that done soon or I may not. Even if I don’t the truth is that the dream is a sweet one, and the pursuit of it makes me better at my day job.

A few years ago I took a screenwriting course. I didn’t produce a screenplay, nor did I even finish the course, but I still learned a great deal about writing by looking at it through the screenwriter’s eyes. Structure, function, discipline, how the shape of text on a page, the mix of dialogue and exposition can tell an experienced reader whether a document is worth reading, before they’ve even read a word. How a producer can tell how much it would cost and how it would run by weighing the sheaf of paper in their hand.

Writers always have interesting things to say about writing. Some writers more interesting than others (Laurence Block’s Telling Lies for Fun and Profit is my favourite right now, but more on that another time) and the ones that begin by admitting that it is different for everyone and their set of rules and practices may or may not work for you are usually the most useful of all.

Public notebook

Experts, framing and starting with the end in mind

One thing I have learned from listening to and spending time with experts is that a lot of expertise is not articulated explicitly. Their mental models, short-cuts (heuristics as Kahenman describes them) can be buried deep in their behaviours. They don’t necessarily talk about them or even realise they are happening. They are second nature, the outcome of thousands of hours tackling the same problems again and again.

In Thinking Fast and Slow, Kahneman uses chess Grandmasters as an example. Grandmasters look at a chess game and don’t see a series of moves that could be taken – they see patterns of play, shapes and model options for the players to win in a few moves. They have a kind of cognitive short-cut for each, sometimes a name for them – they don’t see a set of moves, they see a pattern that they have seen before.

Theysee the problem differently to non-experts as a result of their thousands of hours of practice. Myself, I would see a set of options for the next move and then struggle to hold those options in my mind (in my pre-frontal cortex, to be exact) and then try in turn to see implications for the responses and next moves from the player). The Grandmaster thinks X numbers of moves ahead because they have those series of moves stored in their memory as shapes – they may well have names for the different shapes.

Sometimes they are just a case of emphasis. Where the focus is when a task or challenge is undertaken, how a problem is framed.

Two examples, one from recent experience and one from recent reading, will help to explain what I mean.

Recently, I went on Kevin Meredith’s – aka LomokevHot Shots photography course. It felt like live-action version of his book, which is also excellent and also called Hot Shots. An interesting experience, at once laid back and – in retrospect – intense, Hot Shots was two days of taking and talking about photography. This felt like, and was, an indulgence – but learning was happening thick and fast. It sometimes just takes a little while to realise what you have taken from an adventure like this.

Afterwards, I understood that Kevin thinks about taking a photograph differently to the way I do (or have done up until now). When I see a beautiful sunset, or a collection of interesting objects, or group of people that would make a nice composition I think something such as “Wow – I’d love to capture that in a picture!”

Kevin didn’t talk about capturing; he talked about things making a nice image – not just the subject: the choice of camera, the settings and the film, the angle and background, the direction that light is coming from, the way it might be cropped and improved after it is developed or downloaded. In his mind, he is thinking about the outcome he wants and then the process to get there.

The physical process of seeing, deciding to take a photograph and then processing it is the same in my old method and Kevin’s, the difference is in where we put the emphasis, the focus. How we frame the method, how we think and then act.

The other example of framing a process that I’ve been thinking about is more literal (and literary). It comes from Francine Prose’s Reading Like a Writer (which I am reading slowly, as seems apt for the subject matter).

Francine makes the point that even more important than who is telling the story is who to whom the story is being told.

…I heard a writer say that what enabled him to write a novel from the point of view of a rather complicated middle-aged woman was by pretending that she was telling her story to a close male friend, and that he, the writer, was that friend.

This telling a story within a story is literally called “framing”, but it unblocks the writing process with a simple model, a question: who is the narrator talking to? Talking to a single person makes it easier than talking than imagined audience. All parts of questions about time and emphasis and pace aw resolved.

For me, writing framed stories not only answered all those troubling questions about the narrator’s audience, but also neatly integrated the answers into the narrative itself. I knew not only who was speaking, but who was being spoken to, where the speaker and the listener were, and when and why the event – that is, the telling of the story – was occurring.

The framing of a process, the question of where to put the emphasis, what the right question to be asked is, is something to uncover examples. It is also worth asking yourself, of the things you do well – what is the question you ask? Where do you put the emphasis. Those are likely to be the insights to compare and pass on to colleagues and people you are coaching or teaching a skill.

Public notebook

Why I finish books


Living with ebooks, as I have been since I bought my first iPad a few years back, has changed my reading. It’s also given me more ways of understanding how I read and how I want to read.

Let’s get the nostalgia out of the way first. I miss paper books. I still read paper books, occasionally, but usually for specific, diminishing reasons. The first reason is that I can’t get a Kindle version of a book, or I already own the paper version. Both of these reasons are diminishing: the former because more and more books, even ones that were out of print are becoming available electronically; the latter is less of an issue as time passes because, due to the convenience of ebooks for note-taking, portability etc., I will sometimes buy ebook versions of the paper ones I own – if I’m using them for reference on a project, for instance, or in a couple of cases of fiction, because I love them so much and I want to have them with me when I’m travelling or just not at home.

At least that’s the case for non-fiction – sometimes, I love to read on paper. I think of it as hi-fidelity reading though – it’s a luxury, a treat – about time and place as much of the medium.

I’ve always read several books at the same time. Different books for different reasons and different times of day – some for projects, some for things I’m studying, some instructional, some fiction. With ebooks this habit has continued but with the number of books expanding even further. I’ll read some in bursts and then put them aside for a few days, weeks or months, and then pick them up again.

The other habit that has continued from reading paper books to ebooks – and been similarly exaggerated in the transition – is not finishing them.

Business or popular science books that lose their hold on my attention halfway through, get left behind, put on the virtual shelf.

I used to feel bad about not finishing books, but this was some kind of a vestigial puritan instinct, something about not letting things go to waste, finishing what you’ve started. Really, it’s a healthy habit – not all books deserve to be finished, not all need to be finished. There are other things you could be doing.

Rather than asking myself “why don’t I finish books?”, as if I had some kind of reading disorder, or lacked moral fibre, it is much more interesting to ask: “why do I finish books?” and then to wonder what that tells me about good writing.

Not finishing books is mostly a non-fiction phenomenon. Fiction books pull me through to the end with plot, with their beginnings, middles and ends. Non-fiction books rarely pull that trick off and very often fail to cohere past the first third.

A good many non-fiction books would benefit from being either shorter or serialised – Kindle singles hold some promise in this area, thought I’m not sure how well that format is doing. Not every non-fiction work needs to be 60,000 words plus (the minimum length for most paperbacks). A great example of an author showing restraint is Paul Adams’s Grouped, which is exactly the right length for what he has to say about social networks – about 45,000 words/170 pages.

To hold our attention and to be useful, books should be useful in every chapter – I’m not sure that this is the case. I think they get padded – stretched to fit the format. Chunking things up in to 10,000 word segments would suit readers and save authors a lot of time too.

Whether new lengths and formats catch on for ebooks is something I’m watching closely. Especially as I definitely have another book in me right now – I just need to decide how it should come out, as it were.

Public notebook

Hi-fidelity reading

The paperback book I am reading right now is The Big Sleep and Other Novels, by Raymond Chandler.  It’s a lovely Penguin Classics imprint, thick and light and good to hold.


I bought it a month ago in paper version because I want to read it slowly, closely (as Francine Prose recommends). I first read Chandler when I was thirteen and fell in love – deeply – with his style. Coming back to it now is thrilling, especially taking time to read it word by word, feeling the shape of the sentences and paragraphs, letting the bright, colourful imagery hang in my mind for a few moments.


Chandler writes in high definition. It’s prose that you want to play out on the best possible system: a relaxed mind, a calm room, off an analogue page that has texture, where the text has been imprinted.

I’m a reader and sometimes a writer, much more than I am a muso or a musician. So a paper page, read in a softly lit bedroom or attic study, with a warm drink next to me and near silence in the house – that’s the equivalent of an audiophile putting a vinyl disc onto a high-end turntable, connected to some valve-driven amp and played out through some speakers that cost as much as your car.