Sometimes we talk about being less busy as a kind of dream or a luxury. Not being overworked is not a luxury that you earn through success –it’s the key to being successful in the first place.
If each of us wrote down our definition of how to be be a good leader would we include something like “be so busy that you never have a moment to spare”?
No. And yet that’s how things end up for a lot of us, for a lot of leaders.
“It’s when we are at our busiest that we most need to free up time so that we can use it for the non-routine and the unexpected. In this way, we increase our capacity to lead…”Act Like a Leader, Think Like a Leader, Herminia Ibarra
Herminia Ibarra was building on an insight from John Kotter‘s study of general managers which showed that the most successful individuals had the most unstructured time in their days, the most gaps in their diaries. Effectively they made themselves less busy.
“Capacity to lead” is such a useful phrase when thinking about being a leader and our relationship with being busy. Kotter’s more successful general managers had more capacity to lead because they hadn’t overcommitted themselves to meetings and other scheduled activities in advance.
Unstructured, uncommitted time means that you have more ability to respond to things in the moment. Perhaps it also means that you’re more available, more present in the main workplace, instead of being sequestered away in meeting rooms. You get to see and hear what’s going on, get a better idea of what’s happening.
Ibarra’s phrase – “capacity to lead” – is striking because it is so fundamental to the role of a CEO or another leader. If you are too busy, you reduce your capacity to lead, which is irresponsible if not incompetent. Worse, you are implicitly saying, through your actions and demeanour – this is what a leader looks like: busy, over-stretched, unavailable.
In saying your responsibility is to create and protect your capacity to lead, we head off that other unconscious bad habit of busy people, that being less busy – having time to reflect, talk to people, lend a hand where it is needed – is an aspirational luxury, and probably an unattainable one. This attitude is an abdication of responsibility and a denial of the power that they actually have in their working lives. “I’d love to spend some time thinking, but it isn’t going to happen.”
Leading is an endurance sport
The Olympic marathon champion, Joan Benoit Samuelson, talking about long training runs, says “You need to have the guts to go slow at the start”.
Guts. You have to be brave enough to hold back. To go slower than you know you could. It’s harder than it sounds.
On long runs –in races as well as training – when you start out on a 90 minute or longer run you start full of beans and a bit excited about the challenge. You discover you have lots of energy and want to go faster. Suddenly you’re moving a minute or two faster a mile than you wanted to. Perhaps you’re fitter than you thought? Maybe all the training and the rest has paid off more than you thought. The endorphins begin to enter your system and –wow– it occurs to you that you might actually be a superhuman.
An hour later with miles still to go and you’ve run out of glycogen and the easy stores of energy in your body, it’s harder to keep moving and you don’t feel like you’ve anything in the tank. You will finish through sheer bloody mindedness, but it won’t be pretty and there won’t be anything like a sprint finish. Kind of the opposite, in fact.
When you run well, you go slower at the start of a race, even if that means you see runners you know you could keep up with heading off into the distance. Then you go a little faster each mile, or maybe speed up a lot more towards the end–it’s called a negative split. In the middle of a race, if you run like this, you start to catch up the people that sped off at the start but have found out the hard way they won’t be able to keep that pace up. In the last third, you start over-taking people and keep doing so all the way to the end. I heard one coach describe this experience as “the tide goes out at the start, stops in the middle and comes in at the end”.
Perhaps because it is the beginning of the year her words came back to me in January. Rested and raring to go after the long Christmas break, I thought that I would come in and hit the first week at full speed. That’s what I need to do, right? That’s what bosses do.
No. No, it’s not.
Have the guts to go slower at the start. Have the guts to increase your capability to lead. January is a good time to spot behaviours you want to change as they start to reassert themselves after a long break.