AOL v Digg / Marketing and PR Digg-a-likes / Bloggy newspaper readers: this week’s PR Business column

AOL vs. Digg

You know I like Digg, right? I’m sure I’ve mentioned the tech news community
where the top stories are decided by the votes of the members before. Just once
or twice.

This week AOL gave Digg the sincerest form flattery and established a new
service under the old Netscape brand that will bring the news community concept
to its millions of customers. Netscape, which is in its beta – public test –
phase at the moment, has around thirty "channels" of different types
of news.

Many see the move by AOL as a spoiler for Digg’s own non-geeky, general news
service which Digg itself says will launch in a couple of weeks time.

News aggregators and "meme trackers" like these are going to
become increasingly powerful forces in the market for people’s attention. In the meantime,
expect the wraps to come off a few more Digg-a-like services from major online
brands. Mark my words.

PR communities online

If you read blogs regularly, or you’ve just tried out some of the tips in
last week’s Electronic Media supplement you’ll know that there is a thriving
community of PRs in the UK around the world online.

Here are two new online resources that use the Digg approach that are well
worth a look and adding to your RSS reading list (if you have one, if you don’t
get one soon!):

  • New PR (newpr.crispynews.com):
         a bit like Digg, people submit stories they like to this service and then
         others vote for the ones they find most useful
  • Marktd (www.marktd.com): As with New PR, Marktd takes the Digg model for community news but includes all forms of marketing.

Who knows, when the PR Business website is up and running and PR Week gets rid of its password protected pay-walls maybe we will be able to proudly share and discuss our favourite articles from our [UK] trade mags with PR and marketing colleagues around the world.

[PR Business’s editor has since committed to a launch date of 27th June – hurrah!]

I am the one in ten (bloggy newspaper readers)

As a PR you should know not to trust statistics at face value but ask first
what agenda they are serving. While there seem to be hundreds of surveys about
blogging out there, many are next to useless because of sloppy methodologies,
usually because they have been carried out merely to generate a cheap shot news
angle.

Thank goodness, then for Universal McCann, the media buying agency which has
produced a credible picture of blog reading habits around the world. The
survey, among newspaper readers found that 13% of UK newspaper readers say they had read a blog in the past week, compared with 40%
in the US.

This is no great surprise.

America has a head-start in the uptake of blogging and blog-reading. Rather than think
of how few people read blogs here as opposed to over there, I would say that
more than one in ten newspaper readers also looking at blogs, when a little
over a year ago people barely knew what they were is a sign that they should be
taken very seriously indeed.

More concerning is that only 5% of those asked said they would trust
something they read on a blog as opposed to information in a quality newspaper
which 55% .  Perhaps the lack of trust is down to the very new-ness of the
medium, but it seems to speak against the "more likely to trust people
like me" thesis put forward by the Edelman Trust Barometer thesis, or
maybe people prefer not to think of "bloggers" in general as being at
all like them.

8 responses to “AOL v Digg / Marketing and PR Digg-a-likes / Bloggy newspaper readers: this week’s PR Business column”

  1. Trust is THE issue when it comes to blogs (http://floaterinthememepool.blogspot.com/2006/05/trusting-times.html).

    And lack of trust is purely down to lack of accountability. If you don’t trust a newspaper, you don’t buy it. Ergo, you keep newspapers trustworthy by forcing them to earn your custom.

    Blogs just don’t have that same accountability and are therefore inherently more un-trustworthy.

    It’s a no brainer.

  2. Don’t people buy newspapers for lots of reasons as well as trust? Entertainment, distraction, TV information, a free DVD or scratchcard. People don’t all wander down to the newsagent with “must buy something I trust” ringing round their head.

    That said, the role of newspapers, especially quality ones, is a lot to do with providing authoritative information, that people do trust.

  3. Antony, great to see you yesterday. I agree with you about Digg – not just about it being a great site – but that we will see more sites look more like Digg. I would love to see a MSM site allow readers to vote for stories they thought were interesting and to comment along with stories. Only a matter of time… BTW, Digg is now the #4 IT News and Media site in the UK based on visits according to Hitwise. While it is still a tech audience, the concept is ready to go mainstream.

  4. Blogs and newspapers earn trust – it is that simple.

    A site run using blog software can produce regular articles, answer reader’s questions and help people connect with others in exactly the same way as a newspaper or magazine.

    I would argue with comments, permalinks and clear ‘about’ pages the author of a smaller, blog-style site is more accountable than many journalists sat in a newsroom.

    And I always wonder if people actually know, or care, if they are reading a blog – even the blogosphere can’t make its mind up as to what really constitutes a blog.

  5. Craig – Yes, blogs engage people in a way MSM cannot. But every piece of research I’ve read to-date shows that people DON’T trust blogs. And trust is a product of accountability. So how does that square away?

    Antony – You’re right. Trust is the capital of ‘serious’ media, but not so much in the more mainstream infotainment titles. I need to trust that the Economist has got its facts right. I don’t really care if Nuts misquotes a vacuous interviewee.

  6. Good point, Craig – and people will care less when what they are reading is peer-reviewed/recommended by a community they belong to, like Digg. TechCrunch’s podcast about the new version of Digg has an interesting debate around this point toward the end (about 48 mins in) where the consensus is that good reporters will move over to their own blogs eventually http://www.talkcrunch.com/2006/06/22/episode-10-digg-30-launches-interview-with-founders-kevin-rose-jay-adelson/

  7. Heather – thanks for your comment. Great presentation you did on MySpace – are you going to post your slides on your own blog, perhaps?

  8. Anthony – thanks for keeping me honest! Will post those today! :)

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