Edge of a riot: Social media, balance and truth in the news

Image: A police line forms toward the end of yesterday's Gaza protest in London (credit: Rich Lewis)

When I was a student in 1994 I was on the front cover of The Indpendent the morning after a riot outside the Houses of Parliament.

The image was of a grimacing, dreadlocked fellow’s grimacing face lunging over the line of police shields.

(No, that wasn’t me…)

The picture spoke a thousand words. It told the whole story. The whole story of a photographer standing the other side of police barricade.

The image looked as if it was taken in the heat of the disturbance. In fact it was a while before anything had happened, when what would become a riot was still a peaceful protest against the Criminal Justice Bill. The man was drunk and on his own. I saw him have a tussle with the cordon of police and – rightly so – being arrested and taken away.

Far from being part of an angry mob there was no one behind him. Well, I was – a few metres back and hence I was in the shot.

Being *in* the protest was a very different experience to being the safer side of the police lines.

After yesterday’s protests in London about Gaza yesterday turned to violence, much of the news coverage is, understandably, about the riot, with few of the images and little of the copy dwelling on the rest of the day of protest. If it bleeds it leads, as they say…

Image: A policeman in riot gear at yesterday's protest (credit: Tyron Francis)

The non-bleeding, peaceful protests get their own coverage in social media. A search for “London protests” filtered by most recent brings images from today’s pro-Israel protests in London, then hundreds of images of yesterday’s March. There are the beginnings of trouble in there (police changing into riot gear as the mood gets uglier, fireworks going off outside the Israeli embassy) and some of the actual violence.

No doubt that in part reflects the priorities of people caught up in the violence (taking part / trying to get away rather than documenting the moment) but perhaps also gives a more proportional balanced view of how the day unfolded. The creativity and passion of the protesters, the diversity of people taking part, the scale of the event are there in the hundreds of photos people have uploaded.

Image: A family on the protest march (credit: Tyron Francis)

The truth is more prosaic, less dramatic, slower than the news cycle. But at a time when churnalism and misinformation is decaying the media’s usefulness as a truthful recorder of events, sometimes social media is where we need to turn for the facts.

: : I went back to the Flickr search as I finished this article and there were many more images of the violence at the end of the day being posted…

There are of course,

For a protester’s-eye view of being on the the march have a look at this:

Gaza protest in London from maryrosecook on Vimeo.

This one follows the news media’s format a little more closely, with the most of it being of the rioting at the end of the day. In big protests like this one, there are often people who are really there with the hop of provoking and tkaing part in trouble, masking their hooliganism as political activism.

People’s News: social media and newsgathering in 2008

From Mumbai to Steve Jobs - 2008's news

From Mumbai to Steve Jobs - social media played a role in the way news was reported in 2008

The staff of NowPublic, the “particpatory news network” as it describes itself, has picked a list of the top 10 stories from 2008 in which social media played a role.

2008′s Top 10 Moments in User-Generated News

1.    Mumbai attacks
2.    Natural disasters: Emergency info
3.    SF Olympic torch relay protests
4.    Obama and “Bittergate”
5.    Protests at Republican Convention
6.    Ushahidi: Crowdsourcing crisis info
7.    CNN’s news wire plans
8.    Mob rule: Mark Zuckerberg at SXSW
9.    Twitter gets student out of Egypt jail
10.  Fake report on Steve Jobs heart attack

As NowPublic’s Rachel Nixon puts it on their blog:

The relationship between producers and consumers of news is changing. What used to be known as “the story” is evolving into something different: fragments of information that don’t come pre-assembled or filtered. With such a rich array of information from so many different sources, it can be confusing without the mechanisms to make sense of it all. We’re in it together to make sense of the story.

Alfred Hermida at Reportr.net says of the list:

Top [...] are the Mumbai attacks, a tragic event that demonstrated the value of raw and unfiltered information. It ends with the false report on Steve Jobs heart attack, a salutary tale of the perils of not checking this raw information.

Journalists and the public alike are learning fast about how to get information in raw and filtered forms. Looking forward to seeing how the relationships and processes around gathering and making sense of news evolve in 2009.

Techmeme turns up the human in its news aggregator mix

Aggregators were my first love, when it comes to news and social media – I’ve always been infatuated with the idea of Digg, lover of Techmeme and I basically see most of the world through my personal aggregator, the ever flexible and accesible Google Reader. 

So it’s nice to see some fervent discussion among bloggers about the best combination. Some love Twitter for the links it brings their way (so do I, sometimes), others eschew the RSS reader for a combo of automated aggregators like Techmeme and Hacker News

What’s sparked the discussion is Techmeme (which has sister aggregator sites Memeorandum (web / tech news), Ballbug (baseball news) and the auto-scurrilacious We Smirch (celeb gossip)) announcing that it will be introducing moe human editorial interventions to keep its list fresh. 

In part this is a response to people trying to game the Techmeme algorithm to give their posts prominence (shame on you). But, as Gabe Riviera, creator of Techmeme explains, it’s also because in lots of other ways “Guess what? Automated news doesn’t quite work“. 

Humans have always edited Techmeme of course, just implicitly. For instance, when a blogger links to a story, the headline might move higher on Techmeme. What’s different now is that an additional human editor will carry out changes explicitly to directly improve the mix of headlines on Techmeme.

I really like the explicit / implicit way of explaining this. Even the great technical marvel that is the Google search engine algorithm is implicitly affected by humans – it is trying to read the clues (links, traffic, words, reputation) that people leave as to which are the best websites on any given keyword.

As Riviera points out – by way of a link to VentureBeat – even Google News has problems in adapting to the mercurial and unpredictable shapes of breaking news. 

Alan Patrick at Broadstuff has an interesting slant on this topic too. Taking a historical analogy, he says that it is early days still for news aggregation:

Long term we suspect bit by bit the human bits of curation will be replaced by better and more intelligent automation. We are in the spinning jenny phase of automated aggregation…. just starting to pick up the threads, as it were :-D 

: : Just read this post by Adam Tinworth, who heads up blogs for Reed Business Information – his take on Techmeme is about the significance for news sites:

“This is a high traffic tech news site – run by one editorial person.”