Brand-free January

Mark Earls suggests giving up the word “brand” for January.

Of course, “brand” is nice, it’s floppy and flexible, it makes you seem professional, it’s popular – it’s widely recognised in all kinds of circles – but is it really that useful?

Does it help as much as it seems to? Isn’t its ‘fatness’ – the many different things folk mean by ‘brand’ – actually a weakness? Is it perhaps more “phat” than just ‘fat’ – more about our relationship with our conversation partners than about the thing itself? [...]


We could just try to be clear what we mean by the shorthand…

I’m in…

Mis-used, over-used, misunderstood.

I think we might get along better for trying to work around it…

Cry havoc: Here comes (Oh) Nine…

2009: there are reasons to be cheerful (see footer for photo credits)

2009: there are reasons to be cheerful (see footer for photo credits)

So, yes, I shut down for a while.

Literally and virtually. I’ve had some time going with the flow with my family, for a while doing nothing but that. Wonderful.

Then, as Christmas passed, I switched on read-only mode. I read some literature in single sittings, a rare treat that only comes in holidays (The Road and On Chesil Beach – both wonderful and in their own way good at throwing even this grim present into cheerful relief, and making one do a Pollyanna blessings audit).

One other book – a personal favourite and major influence on my thinking – The Origin of Wealth pulled me back to its pages too. There was a chapter toward the end about the political and social consequences of the rise of Complexity Economics that made me shiver. It felt so absolutely aligned with the Us Now, Here Comes Everyone

Then, ever so gently, I eased myself back into the rushing river of RSS…

Now the lights are flickering back on. The only thing stopping me from writing is that there’s so much I want to write. So we’ll start with this, mainly because it is there and it’s making me smile – from a post called The Business Leader 2009: Chief Meaning Officer, by Tim Leberecht on design mind:

Consumption-driven wealth and status are being replaced by identity, belonging, and a strong desire to contribute and do something “meaningful” rather than just acquire things. Trust and reputation are no longer enablers for the exchange of goods, services, and information, they are replacing them. Values are the new value. Meaning is succeeding experience and customer satisfaction. “The job of leadership today is not just to make money. It’s to make meaning,” writes management consultant John Hagel. Out: Bottom-line-pragmatists and financial wizards. In: philosophers and ethicists.

It goes on to talk about “brands to transform themselves into arbiters of meaning” and

essence instead of luxury, free sharing instead of monetized scarcity, radical transparency instead of brand control, authenticity instead of image, empathy instead of focus groups, conversations instead of messaging, collaboration instead of dissemination.

Wonderful, although I admit I felt uncomfortable as I read the “arbiter” bit. Was this going too far? Were we drifting the wrong side of the Hicks-line that so torments many a marketing apparatchik’s conscience?

Well not really – everyone in the network’s an arbiter of meaning, to the extent that they choose to be. As long as we’re not getting lost and saying that brands are *the* arbiters of meaning, I think we’re OK.

A brand is like that thing we all started reminding ourselves of about “viral marketing”: an outcome, not a strategy. We’d be better off thinking about earning reputation than designing brands.

Anyway, now more than ever, revolution is in the air. Not the moneyed, dew-eyed hippy, let’s-all-get-along kind of revolution that 2004 – 2007 felt like. This is the real, tear-down-the-temples, raise-the-barricades, all-or-nothing stuff.

Umair Haque‘s ongoing commentary and provocations around the financial crisis continue to fuel a sense that now is the time to advance not to retreat. I feel almost a sense of duty, a moral imperative not to play safe, not to retreat and wait for the good old times to return.

They won’t and they shouldn’t.

We’ll continue to live with the severe consequences of the lies and venal mass delusions of this last boom through this year – but then comes reconstruction. And the planning and the genesis of that reconstruction start now, have started already.

It’s a time for boldness not for retreat.

I’m really looking forward to this year, even if it hurts. Good fortune to us all…

Cheer up - at least you're not the protagonist in The Road

Cheer up: It's not as bad as life on The Road

: : While looking for some images to break up the text of this ramble (think of it as a warm-up at the start of a cold year), I see that The Road is coming out as a movie this year.

The book, the text is so potent I left it lying on the kitchen table for a while like a smoking gun and just stared at it. It was so powerful it left me dazed…

The film’s starring Vigo Mortensen and is directed by John Hillcoat, so at least it’s got good pedigree and a chance of being as good as it can be. Make sure you read the book before you even see a trailer….

Photo: 2009 montage via Flickr Spell (yes, still love it). Today’s numbers are 2 by Holeymoon , 0 by mag3737, 0 by Leo Reynolds, and 9 by Adam Lawrence.

Google SearchWiki: brands need to watch & listen

 

 

SearchWiki results and comments for a search on "Google SearchWiki"SearchWiki results and comments for a search on

 

* Updated * 

There are two complementary evolutionary paths for SearchWiki: that taken by the Google engineers and the one cut by users. The comments / conversations may be poor quality at the moment, but who is to say how people will find ways to use the feature in interesting ways. 

Over the last week, there’s been a great deal interest and not a little froth on tech blogs about the Google SearchWiki, the feature in Google that lets you edit your own results and leave publicly viewable comments about them if you are signed in with a Google account.

It’s a highly interesting development, although some of the controversy has been a little overblown: people hunting out reasons to be irritated. 

The head of search at iCrossing UK, Jonathan Stewart has posted an analysis of the new service from both a search and social point of view, which incorporates some feedback I gave on the social media and PR front. 

We’ve been monitoring it since the beginning of November when we noticed Google bucket testing it, but it’s only been since last week, when it was officially launched, that it’s really been making waves. Anyone who doesn’t know what it is can read Dan’s explanation of Google’s SearchWiki here.

Google have stated that personal result manipulation won’t be used to determine the results for others – at least not in the short term – so the standard SEO rules will still apply for a while. What’s really causing problems is the amount of comment abuse that’s appearing – either in the form of spam, utterly inane conversations (a la Youtube), or blatently obscene and unmoderated abuse.

Essentially, Jonathan feels this is a “wait and see” issue. Google is likely to use the information from the way people use SearchWiki in the way it delivers its main results – but claims not to be yet. 

The most interesting thing from my point of view is the comments feature. Interesting because it represents a new social space, albeit one which users have to hunt out rather than it appearing front and centre on Google search results. 

There are two complementary evolutionary paths for SearchWiki: that taken by the Google engineers and the one cut by users. The comments / conversations may be poor quality at the moment, but who is to say how people will find ways to use the feature in interesting ways. 

: : If you can’t find the comments feature – and it’s not obvious to everyone – then Jonathan provides the following step-by-step:

  • Make sure you’re signed into a Google account
  • Type a query into Google, and then scroll to the bottom of the page
  • Click on the “See all notes for this SearchWiki link”
  • Immediately underneath the URL of each website in the search results, there is a link that tells you how many comments have been left. Click on that
  • Immediately underneath the URL of each website in the search results, there is a link that tells you how many comments have been left. Click on that
  • James Lappin on TFPL also has a great analysis of what the SearchWiki means. He sees it primarily as a social play by Google, very much with an eye to the usefulness of services like delicious.