There are five things an organisation needs to do to make their crisis preparation social media compliant.
Monitor social media in real-time
Establish a management process that delivers a response that is quicker and more specific to the needs of social media, rather than adapted only to the needs of traditional media
Create an information publication platform that [...]
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Sure, even in the huggy ecosystem, companies fight and compete. But in an ecosystem-based economy, companies benefit – they find efficiency and growth – by working collaboratively. As I see it, the new economy and its opportunities will be built in three layers:
1. Platforms. There’s tremendous benefit in building a platform and the more people [...]
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